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Forum Discussion
herecuzitbroke
Jan 14, 2021Aspirant
C6220 5Gz suddenly stopped working
Our router has been working fine for 2 years. Then the 5Gz networks disappeared from both the home network and the guest network. Can't see the SSID from multiple devices. 2.4 works fine. We've tried ...
FURRYe38
Jan 20, 2021Guru - Experienced User
Any progress on this?
herecuzitbroke
Jan 27, 2021Aspirant
Unfortunately, no. We concluded that the most likely explanation was a hardware failure.
- FURRYe38Jan 27, 2021Guru - Experienced User
Try a factory reset with the coax cable disconnected from the modem...