C6220 dropped connection

Tutor

Jun 18, 2022

No splitters on the cable. Using the cable Spectrum provided when they hooked it up. I'll ask Spectrum to take a look.

Here's the "Connection" details:

Frequency start Value

This field below allows you to modify the frequency the cable modem start with its scan during initialization and registration. Enter the new start frequency and restart the cable modem for it to take effect.

Starting Frequency

Startup Procedure

Procedure	Status	Comment
Acquire Downstream Channel	537000000 Hz	Locked
Connectivity State	OK	Operational
Boot State	OK	Operational
Configuration File	OK
Security	Enable	BPI+
IP Provisioning Mode	Override MDD	IPv6 only

Downstream Bonded Channels

Channel	Lock Status	Modulation	Channel ID	Frequency	Power	SNR	Correctables	Uncorrectables
1	Locked	QAM256	9	537000000 Hz	-6.5 dBmV	38.7 dB	0	0
2	Locked	QAM256	10	543000000 Hz	-6.2 dBmV	39.0 dB	1	0
3	Locked	QAM256	11	549000000 Hz	-6.7 dBmV	38.6 dB	2	0
4	Locked	QAM256	12	555000000 Hz	-6.5 dBmV	38.6 dB	1	0
5	Locked	QAM256	13	561000000 Hz	-6.3 dBmV	38.9 dB	0	0
6	Locked	QAM256	14	567000000 Hz	-5.8 dBmV	39.2 dB	1	0
7	Locked	QAM256	15	573000000 Hz	-6.3 dBmV	38.6 dB	0	0
8	Locked	QAM256	16	579000000 Hz	-7.0 dBmV	38.2 dB	1	0

Upstream Bonded Channels

Channel	Lock Status	US Channel Type	Channel ID	Symbol Rate	Frequency	Power
1	Locked	ATDMA	89	5120 Ksym/sec	17600000 Hz	40.8 dBmV
2	Locked	ATDMA	90	5120 Ksym/sec	24000000 Hz	41.0 dBmV
3	Locked	ATDMA	91	5120 Ksym/sec	30400000 Hz	41.8 dBmV
4	Locked	ATDMA	92	5120 Ksym/sec	36800000 Hz	43.0 dBmV

Current System Time: Sat Jun 18 09:26:31 2022

Forum Discussion