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Forum Discussion
C6220 Frequent Wifi disconnects and/or modem crashes
Issue: Modem/Router goes offline frequently from twice a day to twice a week. Firmware on the Modem/Router V1.02.11. Xfinity Service package: Internet only, Performance Select 100mbs The cab...
Have the ISP check the signal and line quality UP to the modem. Be sure the ISP provisions the modem correctly.
Be sure there are no coax cable line splitters in the between the modem and ISP service box.
Be sure your using good quality RG6 coax cable up to the modem.
https://community.netgear.com/t5/Cable-Modems-Routers/General-info-and-Troubleshooting-for-Cable-Modems/m-p/1530376#M12853