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Forum Discussion
Will2568
Oct 16, 2020Follower
C6220 overheats and stops working until rebooted
Purchased in February 2020, my c6220 cable modem/Wi-Fi gateway has run very hot since I purchased it and it appears to be malfunctioning because of the overheating. I'm being told by telephone technic...
michaelkenward
Oct 18, 2020Guru - Experienced User
Will2568 wrote:
I'm being told by telephone technical support that my problem is not a hardware issue and therefore not subject to the one year limited warranty .
Sounds like rubbish.
I'd start the RMA process.
You might get more help, and find earlier questions and answers about your hardware, in the appropriate section for your device. That's probably here:
Cable Modems & Routers