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Forum Discussion
CarlR
Jul 26, 2019Aspirant
C6220 WIfi files missing
Ive had the same thing happen, It was working fine for about 11 months and then one day I was looking through my ring door bell and when I got home no wifi, it does not come up on my phone, laptop ...
CarlR
Jul 26, 2019Aspirant
I don't think I've read how to do a factory reset like that, Just the rebooting, and the reset button on the back of the router along with that genie program.
FURRYe38
Jul 28, 2019Guru - Experienced User
Press the reset button in back for 15 seconds then let go.
Download the user manual for your model modem as well for information about your modem...