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Forum Discussion
KingLem4
Mar 13, 2022Aspirant
C6230: I bought a new 2021 phone; now I cannot connect to wifi network using my modem router
Everything was working fine, until I decided to upgrade to a new cellphone (2021 Moto G Power). My new phone connects just fine to a friends wifi network, but I cannot get it to connect to my home w...
michaelkenward
Mar 14, 2022Guru - Experienced User
Have you set up your modem/router to allow all devices to connect to the wifi?
New phones have a habit of constantly changing their mac address as a "security" feature. If you have set up the wifi to reject unknown mac addresses, it may tell your phone to "go away".
- KingLem4Mar 29, 2022Aspirant
Thank you for your reply. Somehow the next day the problem apparently resolved itself.