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Forum Discussion
KingLem4
Mar 13, 2022Aspirant
C6230: I bought a new 2021 phone; now I cannot connect to wifi network using my modem router
Everything was working fine, until I decided to upgrade to a new cellphone (2021 Moto G Power). My new phone connects just fine to a friends wifi network, but I cannot get it to connect to my home w...
michaelkenward
Mar 14, 2022Guru - Experienced User
Have you set up your modem/router to allow all devices to connect to the wifi?
New phones have a habit of constantly changing their mac address as a "security" feature. If you have set up the wifi to reject unknown mac addresses, it may tell your phone to "go away".
KingLem4
Mar 29, 2022Aspirant
Thank you for your reply. Somehow the next day the problem apparently resolved itself.