NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

Bboulder's avatar
Bboulder
Aspirant
Dec 25, 2022

C6230 Trouble Connecting, but Works with no Wan Light!

I've had a lot of trouble resetting my Netgear to get Internet, but Finally, something worked and I have the internet on iPhone, Tv, and laptop. But the WAN light does not light up, and I'm curious ...
michaelkenward's avatar
michaelkenward
Guru - Experienced User
Dec 26, 2022
Bboulder wrote:

But the WAN light does not light up, and I'm curious why.

 

Is that the one that says Online? I can't see anything labelled WAN in the manual.

 

Manuals are always a good place to start.

Visit the support pages:

Support | NETGEAR

Feed in your model number and check the documentation for your hardware.

Check the section in the manual Troubleshoot With the LEDs.

While many questions about routers are generic and could be answered anywhere, some things need specialist knowledge.

You might get more help, and find earlier questions and answers specific to your device, in the appropriate section for your hardware. That's probably here:

Cable Modems & Routers