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Forum Discussion
MJFri
Jul 28, 2020Aspirant
C6250 2.4gHz band not staying connected
I have Xfinity for internet and use the modem/router combo unit. My 5gHz band works as it should with speeds over 100mbps. The 2.4gHz band flakes in and out of service and speeds barely register on m...
Micahprey
Jul 28, 2020Aspirant
Same thing is happening to me.
- FURRYe38Jul 28, 2020Guru - Experienced User
What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and any unused channel on 5Ghz.
Any Wifi Neighbors near by? If so, how many?
Micahprey wrote:
Same thing is happening to me.- MJFriJul 28, 2020Aspirant
I set 2.4 to channel 6 and ran the Xfinity Speedtest on my desktop. I got from 0.2 to 0.0
Makes me think the issue is the hardware piece, but I'm trying everything I can do before I go buy another router/modem. If the 5Ghz band is working with zero issues, that means the issue is NOT the internet provider, right?
Yes, there are lots of nearby networks. I'm in a residential neighborhood.
Any other suggestions?
- FURRYe38Jul 28, 2020Guru - Experienced User
Has a factory reset been performed on the modem yet?
Possible nieghboring wifi interference problem if you have lots of wifi nieghbors around.