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mdm14's avatar
mdm14
Follower
Sep 22, 2020

C6250 and Zoom Unstable

During Zoom meetings continually get message  "Internet connection unstable. The connection stops, then restarts, oftentimes booting me from the meeting.

 

C6250-100NAS

Download: 72 mbps

Upload: 20.3 mbps

Latency: 28 ms

Using the 2.4Ghz connection

 

I'm wireless connection since the router/modem is a little too far away from the home office. 

 

Any help would be great!

1 Reply

  • plemans's avatar
    plemans
    Guru - Experienced User
    Sep 23, 2020

    2.4ghz is a low bandwidth radio and more sensitive to interference than 5ghz. 

    And if you're using zoom it'll be even more sensitive because its a live stream and can't buffer ahead a bit like streaming shows can. 

     

    I usually advise people using video conferencing, gaming, streaming to be on the 5ghz band.