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Forum Discussion
C6250 constantly dropping connection
Hello All, Hoping to find help here as i am out of options. For about 3 months i have been have issues with my internet dropping for few seconds to a few minutes 20+ times a day. My upstream bond...
so you're kind of stuck between a rock and a hard place.
t3, t4 errors many times are line issues. And you've stated when it goes down, the upstream goes above 50 which can cause instability.
Which would be a line issue. But comcast won't fix it right now and are blaming it on the modem.
You can try replacing it with a docsis 3.1 device which tends to be more tolerant of higher power levels.
Or you can wait to have comcast re-inspect the line with telling them its only sporadic that the power levels peak.
Thank you for this i will look into those modems if i still have the problems. They seem to do a fix that lasts a few days and then back to problems. I just refuse to pay them $10 a month to rent there device.
you can always pay the $10 to have them put in their modem. If it has issues, then they have to fix the line because its not the modem. if it doesn't it either means they installed a docsis 3.1 device and it was more tolerant of the power levels or it was indeed a modem issue. Eitherway, for $10 it can tell you a lot. And once you figure out if it was the line, the modem, or the docsis 3.1 issue, you can fix it after. You can always cancel the modem rental after a month and you've determined the problem.