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Forum Discussion
C6250 Keeps Dropping Connection
I've been having problems with my router for the last couple months. I am constantly (on the order of 15+ times a day) losing my Upstream connection, and when I check my dashboard, I see that 1 or m...
from the look of it you have line issues. But your logs help confirm that. Got a screen snip of the logs?
Start with removing any amplifiers, signal attenuators, or splitters from the coax.
From there check the line for kinks, damage, moisture in the line.
Check the connectors for improperly made ends, foil touching the copper coax line, loose connections, bad/old/cheap connectors, or corroded connections. Replace them if you do.
If you can, simply connect the modem right where the coax comes into the home. This prevents wiring in the home from being the issue. And some ISP’s charge if the wiring issue is in the home. So this helps prevent this.