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Forum Discussion
Jvascher0
Jun 07, 2021Aspirant
C6250 Xfinity WiFi not available
I have been having issues with Xfinity all day to the point where my network doesn’t even show up as a connectable wifi network. After doing multiple resets (both on my end and on their’s) along wi...
FURRYe38
Jun 07, 2021Guru - Experienced User
Please post a copy and paste of the modems connection status page.
Have the ISP check the signal and line quality UP to the modem. Be sure the ISP provisions the modem correctly.
Be sure there are no coax cable line splitters in the between the modem and ISP service box.
Be sure your using good quality RG6 coax cable up to the modem.
Be sure to power OFF the modem for 1 minute them back ON.
https://community.netgear.com/t5/Cable-Modems-Routers/General-info-and-Troubleshooting-for-Cable-Modems/m-p/1530376#M12853