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Forum Discussion
Jenablur
Jan 20, 2020Initiate
C6250
DO NOT BUY NETGEAR PRODUCTS!!! CUSTOMER SUPPORT SUCKS!!! THE SUPERVISOR JUST HUNG UP ON ME!!!! THEY SELL CRAP AND WON'T FIX IT!!!! THEIR RETURN FORM STATES "IF, AFTER A REASONABLE NUMBER OF ATTEMPTS, ...
kfj1983
May 16, 2020Aspirant
I too purchased a Netgear WiFi cable modem router model #: C6250 in January 2019. I have had problems staying connected to the internet. When I contact my ISP they say everything is fine on their end. I have to rest my router once a day for the last three days. As of 5/16/2020
I purchased a four-year protection plan too, however, the only option they offer is to ship back my router to them and wait for their response. This means our home would be without the internet for an extended period of time. I do not recommend Netgear products. Not happy.
Jenablur
May 16, 2020Initiate
Yeah, they'll ship you the same piece of crap to replace the original piece of crap and it still won't work any better.....it's junk and they won't own up to it!!! They do absolutely nothing to help you and their products are worthless!!!! They'll take your money though....I just threw mine out in the trash and replaced it with a Motorola MG7700 and my internet in super fast now!!!! NETGEAR SUCKS!!!!