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Forum Discussion

adarender's avatar
adarender
Follower
May 19, 2020

C6250

we use internet for our tv’s. Our tv’s keep freezing and it shows a percent on the screen. When the percentage reaches 100 the show we are watching comes back on. Anybody know how to make it stop freezing?

1 Reply

  • plemans's avatar
    plemans
    Guru - Experienced User
    May 19, 2020

    is your tv hardwired in? 

    Are you streaming over 2.4ghz or 5ghz? Or hardwired in? 

    What speeds do you pay for? 

    What speeds do you get hardwired? 

    Is it a specific app that has issues or all streaming apps? 

    how far from the router is the tv?

    Any walls/materials in the way and what are they made off? 

    Is this a new issue or has it been happening from the start?