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Forum Discussion
nwaltman
Oct 04, 2021Aspirant
C6250/AC1600 Internet works on macbook but not LG TV or iPhone
I'm having a bit of a perculiar problem with my router.
I am able to connect to the internet just fine on my macbook, however I am not able to access the router settings at routerlogin.net or 192.168.0.1 or 192.168.1.1. I have tried on chrome and safari.
- Loading routerlogin.net gives me a page incorreclty telling me that I may not be connected to my router's wifi network.
- 192.168.0.1 takes a while to get "This site can’t be reache 192.168.0.1 took too long to respond."
- 192.168.1.1 and ** router address below ** quickly give me "This site can’t be reached http://192.168.1.1/ is unreachable."
- I have attached a screenshot of the TCP/IP settings on my mac.
On the other hand, my iphone connects to the wifi and is able to access the settings there, however I am unable to load any webpage or app. I have an iphone 12 mini with software version 14.8.
My LG TV is likewise able to establish a connection with the network but unable to load the license agreement.
There appears to be no difference between trying with 5G and normal.
I have factory reset my router and reset the network settings on my iphone. The firmware version of the router is V1.02.01. My ISP is USI, which is supplied by my landlord and who I don't interact with directly. My router is physically connected through an ethernet cable into an ethernet port on the wall. On the router settings through routerlogin.com I can't find the place to update firmware, but it seems like I'm not supposed to do this on the modem/routers.
I bought the router back in June and just kind of ignored the iphone not connecting because I had some other stuff going on, but would obviously like to be able to connect the TV.
Let me know if any more info is needed. I previously posted this in the routers seciton, apologies.
If anyone could solve this I'd be very thankful!
6 Replies
- FURRYe38Guru - Experienced User
Try 192.168.100.1
Try a factory reset on the modem and setup from scratch using a wired PC and web browser...
- nwaltmanAspirant
FURRYe38 Thanks for the advice.
192.168.100.1 works the same as 192.168.0.1, working on my iphone and taking a while before failing on my laptop ("the server unexpededly dropped the connection" in safari).
In order to make a wired connection, I'd have to buy an extra ethernet cord and ethernet to usb-c dongle, which would be annoying. Are you sure that would help? The fact that I can't access the router settings from my laptop is odd but my real concern is connecting my TV to the interet. The fact that it (and my phone) can see and connect to the wifi networks but not access the internet once connected makes me think the issue is with the firmware or router settings. I'm not having any difficulty changing the router settings from my phone.
- FURRYe38Guru - Experienced User
Try Opera or Firefox on your Macbook