NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

Novice

Jun 02, 2016

C6300 5GHz Keeps Disconnecting

Hi all, I bought my Netgear AC1750 C6300 from Amazon June 19 of last year and loved it combined with my TWC. But just 2 days ago, my 5GHz wifi keeps shutting off on my desktop about 5-10 mins after ...

I am having the same problem. When I open my Dell XPS the modem will disconnect. I will then have to go reset it and it will work for awhile

Troubleshooting

DarrenM

Sr. NETGEAR Moderator

Jun 06, 2016

Hello DarthMalgus

Can you tell me what firmware version the modem is showing its typically located in the top right hand corner when you log into the modem.

DarrenM