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Forum Discussion
C6300 AC1750 Cable Modem Router
The Upstream light on the front of the device is always orange. I tried a reboot (on/off button on back). Firmware version 3.01.04 and Cox is my vendor. Otherwise the device seems to work properly...
that seems to indicate only 1 upstream channel is locked.
Do you have a screensnip of the cable connections page (shows the upstream/downstream info)
check your link for kinks, damage, old/bad/cheap/corroded connectors. replace them if you do.
I'd also remove any spiltters, amplifiers, or attenuators from the line.
Upstream Bonded Channels Channel Lock Status US Channel Type Channel ID Symbol Rate Frequency Power 1 Locked ATDMA 2 5120 Ksym/sec 23500000 Hz 48.8 dBmV 2 Not Locked N/A Unknown 0 Ksym/sec 0 Hz 0.0 dBmV 3 Not Locked N/A Unknown 0 Ksym/sec 0 Hz 0.0 dBmV 4 Not Locked N/A Unknown 0 Ksym/sec 0 Hz 0.0 dBmV got a screen snip of the downstream and the event logs?
Any Help?
Upstream Bonded Channels Channel Lock Status US Channel Type Channel ID Symbol Rate Frequency Power 1 Locked ATDMA 2 5120 Ksym/sec 23500000 Hz 48.8 dBmV 2 Not Locked N/A Unknown 0 Ksym/sec 0 Hz 0.0 dBmV 3 Not Locked N/A Unknown 0 Ksym/sec 0 Hz 0.0 dBmV 4 Not Locked N/A Unknown 0 Ksym/sec 0 Hz 0.0 dBmV that's the same upstream. Your downstream?
Sorry, all 16 downstream bonded channels are locked.