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Forum Discussion
Buckeye57
Aug 16, 2022Aspirant
C6300 AC1750 Missing 5G Channel on one of two computers
This is a little confusing so I'll try to break it down. 1. I have the C6300 WiFi Cable Modem Router - Model C6300. It has two channels, 2.4GHz and 5G. 2. I have two laptops, a 2014 Dell (Window...
- Aug 18, 2022
Again, not sure what you were doing but you weren't connecting to the 5ghz with that wireless card. It has zero 5ghz capability. Its not something that a sneaky regedit/error can fix and cause it to suddenly see/connect to 5ghz. Its not possible because it requires the 5ghz hardware. And it doesn't have it.
Maybe you'd misnamed your ssid from the router and just "thought" you were connecting to 5ghz but its not possible for it to actually do so.
We can argue this all you want but it isn't going to get further than, "that card won't see 5ghz and won't be able to connect".
In terms of your 2.4ghz speed, try going in and change the wireless channel it uses. Also, if you live in a rural area, you can uncheck "enable 20/40 coexistence". If you live in an area with a bunch of wireless signals, than leave it enabled.
Buckeye57
Aug 17, 2022Aspirant
Thank you again for your assistance, Plemans.
I realized that I wouldn't be able to use the full 5GHz, but I was able to connect to it. I was getting better speed tests with it than I am with the 2.4GHz. I'll look into getting the upgraded card, but since I have an alternate (newer) laptop, I might just stick with what I have.
Strange thing is I just ran another speed test and I've gone from around 6 - 9 Mbps to 27.
Thank you again for your help and advice!
plemans
Aug 18, 2022Guru - Experienced User
Again, not sure what you were doing but you weren't connecting to the 5ghz with that wireless card. It has zero 5ghz capability. Its not something that a sneaky regedit/error can fix and cause it to suddenly see/connect to 5ghz. Its not possible because it requires the 5ghz hardware. And it doesn't have it.
Maybe you'd misnamed your ssid from the router and just "thought" you were connecting to 5ghz but its not possible for it to actually do so.
We can argue this all you want but it isn't going to get further than, "that card won't see 5ghz and won't be able to connect".
In terms of your 2.4ghz speed, try going in and change the wireless channel it uses. Also, if you live in a rural area, you can uncheck "enable 20/40 coexistence". If you live in an area with a bunch of wireless signals, than leave it enabled.