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mvaughn's avatar
mvaughn
Follower
Aug 05, 2017

C6300 Cable Modem Router Bridged. Will Not Factory Reset.

I can log in via browser at 192.168.100.1 (Default Bridge IP), Router Mode is NO and will not change to YES after Apply. Also, Factory Reset button reboots the router but nothing ever changes. Also tried a hard 30/30/30 to no avail. I have a feeling my ISP is up to something (tampabay.rr.com - road runner). Cannot see SSID either as 2.4Ghz is not lit. My Network Map has 300+ items from ISP. Has anyone ever heard of something like this before?

Bridge mode
factory reset
Troubleshooting

2 Replies

  • DarrenM's avatar
    DarrenM
    Sr. NETGEAR Moderator
    Aug 07, 2017

    Hello mcaughn

     

    It has been a recent issue with spectrum customers they have a code attached to the modem shutting down the wireless I would contact them and make sure all the coding is correct.

     

    DarrenM

  • vkdelta's avatar
    vkdelta
    NETGEAR Employee Retired
    Aug 08, 2017

    Please call Spectrum and ask them to REMOVE "WIFI OPT-OUT" and Remove "BRIDGE MODE SETTINGS"