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C6300 connection issues with Samsung Galaxy S4
Just purchased my first Netgear product this week, an AC1750/C6300 Cable Modem/Router/WiFi, replacing an old Linksys WRT54G V8 that was in use for many years. Every device in my house connects (wire...
Changed the title of this reply from the original post as it was no longer specific to Samsung Galaxy S4 devices (see prior update/reply).
After trying several different configurations on both the C6300 and the connected Android devices, I finally reset the C6300 to factory defaults and rebooted... now all Android devices are able to see the Internet when connected via WiFi.
I even tried adding a Linksys WRT54G (WiFi only, no routing) into the mix with the C6300 (WiFi off) to see if that made a difference... everything that worked before with the C6300 continued to work with the Linksys and the Androids all connected but without Internet access.
This is clearly not a wireless issue per se, but more of a configuration issue with the C6300 routing as the Android devices had no issues connecting at any time and could see the router and local network when connected... demonstrated by using the Netgear Genie app to manage the C6300 from my Android phone when connect to it via WiFi.
The changes I made to the default C6300 configuration were pretty straight forward for any SOHO deployment... changing default admin passwords, SSIDs and WiFi passwords, turning off SSID broadcast, adding email notifications, etc. None of these should cause a connected device to fail to work normally, but somehow one of them, or a combination of them did.
Will advise as I learn more, but going to keep things stable for a day or so to see how it goes.
After trying several different configurations on both the C6300 and the connected Android devices, I finally reset the C6300 to factory defaults and rebooted... now all Android devices are able to see the Internet when connected via WiFi.
I even tried adding a Linksys WRT54G (WiFi only, no routing) into the mix with the C6300 (WiFi off) to see if that made a difference... everything that worked before with the C6300 continued to work with the Linksys and the Androids all connected but without Internet access.
This is clearly not a wireless issue per se, but more of a configuration issue with the C6300 routing as the Android devices had no issues connecting at any time and could see the router and local network when connected... demonstrated by using the Netgear Genie app to manage the C6300 from my Android phone when connect to it via WiFi.
The changes I made to the default C6300 configuration were pretty straight forward for any SOHO deployment... changing default admin passwords, SSIDs and WiFi passwords, turning off SSID broadcast, adding email notifications, etc. None of these should cause a connected device to fail to work normally, but somehow one of them, or a combination of them did.
Will advise as I learn more, but going to keep things stable for a day or so to see how it goes.