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Forum Discussion
JustinSire
Jul 01, 2021Aspirant
C6300: Devices won't connect. Modem not found by PC despite ethernet. Strange behaviors.
Additional Info: Firmware: V2.01.26 OS: Windows 10 Fire Stick (brand new), iPhone SE (iOS 14.6), Macbook (Catalina v10.15.7), Android Phone (Samsung), Google Cast I woke to find devices in t...
FURRYe38
Jul 02, 2021Guru - Experienced User
What happens if you set the Securiity mode on both radios from WPA to Disable/Open? Can your devices connect to either radio then?
Re-enable WPA/TPIK or WPA2 and AES after testing this.
JustinSire
Jul 12, 2021Aspirant
I've actually been unable to get back into the modem. After that one fluke occurence where I set up the guest network, nothing allows me to login to the router/modem. Still having no luck.
- FURRYe38Jul 12, 2021Guru - Experienced User
Try a factory reset on the modem with it disconnected from the ISP coax cable. You should be able to log into the modems web page with a wired PC and web browser at 192.168.0.1 or try 192.168.1.1.
Should be able to setup the modem again using the setup wizard...