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Forum Discussion
gocker102293
Sep 08, 2017Aspirant
C6300 Dropping wifi connection suddenlt
I can't seem to find a straight answer on here so I feel like asking again. I have an AC1750 modem/router that has been working fine for the past 8 months or so. In the past few days, it has been sudd...
- Oct 17, 2017
I fought this problem for months and finally discovered that the problem for me was the PSP (Power Save Polling) feature of my Windows laptop, which is not supported by this router. In short, when the laptop's wifi adapter would "sleep" in power saving mode, it would basically block all connections to the router, and I would lose all connections (phones etc.) on the 2.5G channel that the laptop was using. To fix this, go to your Device Manager, click on Network Adapters, right click on wireless adapter, click properties, click Power Management, and UNselect "Allow the computer to turn off this device to save power". Mine has worked flawlessly ever since doing this. Hope this helps.
DarrenM
Sep 11, 2017Sr. NETGEAR Moderator
Can you post the logs of the modem or check and see if any issues are showing up when the wifi stops working?
DarrenM
gocker102293
Sep 13, 2017Aspirant
Here's the latest from the event log, but the failure occurred just now at 3:30 PM
| Sep 12 2017 09:12:03 | Warning (5) | MIMO Event MIMO: Stored MIMO=-1 post cfg file MIMO=-1 |
| Sep 11 2017 18:03:23 | Critical (3) | No Ranging Response received - T3 time-out |
| Sep 11 2017 12:33:32 | Warning (5) | MIMO Event MIMO: Stored MIMO=-1 post cfg file MIMO=-1 |
| Time Not Established | Critical (3) | No Ranging Response received - T3 time-out |
| Time Not Established | Critical (3) | Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out |
| Time Not Established | Critical (3) | TFTP Request Retries exceeded, CM unable to register |
| Time Not Established | Critical (3) | TFTP failed - Request sent - No Response |
| Time Not Established | Warning (5) | ToD request sent - No Response received |
| Time Not Established | Warning (5) | Lost MDD Timeout |
| Time Not Established | Warning (5) | ToD request sent - No Response received |
| Time Not Established | Critical (3) | SYNC Timing Synchronization failure - Loss of Sync |
| Time Not Established | Warning (5) | ToD request sent - No Response received |
| Time Not Established | Critical (3) | SYNC Timing Synchronization failure - Loss of Sync |
| Time Not Established | Warning (5) | ToD request sent - No Response received |
| Time Not Established | Critical (3) | SYNC Timing Synchronization failure - Loss of Sync |
| Time Not Established | Critical (3) | No Ranging Response received - T3 time-out |