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Forum Discussion
gocker102293
Sep 09, 2017Aspirant
C6300 Dropping wifi connection suddenlt
I can't seem to find a straight answer on here so I feel like asking again. I have an AC1750 modem/router that has been working fine for the past 8 months or so. In the past few days, it has been sudd...
- Oct 17, 2017
I fought this problem for months and finally discovered that the problem for me was the PSP (Power Save Polling) feature of my Windows laptop, which is not supported by this router. In short, when the laptop's wifi adapter would "sleep" in power saving mode, it would basically block all connections to the router, and I would lose all connections (phones etc.) on the 2.5G channel that the laptop was using. To fix this, go to your Device Manager, click on Network Adapters, right click on wireless adapter, click properties, click Power Management, and UNselect "Allow the computer to turn off this device to save power". Mine has worked flawlessly ever since doing this. Hope this helps.
Smith3993
Oct 17, 2017Guide
I fought this problem for months and finally discovered that the problem for me was the PSP (Power Save Polling) feature of my Windows laptop, which is not supported by this router. In short, when the laptop's wifi adapter would "sleep" in power saving mode, it would basically block all connections to the router, and I would lose all connections (phones etc.) on the 2.5G channel that the laptop was using. To fix this, go to your Device Manager, click on Network Adapters, right click on wireless adapter, click properties, click Power Management, and UNselect "Allow the computer to turn off this device to save power". Mine has worked flawlessly ever since doing this. Hope this helps.
- gocker102293Oct 17, 2017Aspirant
You're a damn genius
- Smith3993Oct 17, 2017Guide
Thanks gocker102293,
I'm hardly a genius but I was determined not to have wasted $180 on a router that had me pulling my hair out! Glad I could help.