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Forum Discussion
C6300 Frequent Disconnections with Comcast
I've been having a similar (but still different) issue as this thread. However, I do not have an additional AP, and my issue occurs over ethernet as well. To save you reading a different thread, ...
Hello ThoughtA
We can try and see if its a DNS issue we just need to change the DNS in your modem. Log into your router then select Internet then click the button that says Use These DNS servers in the first Line type 8.8.8.8 in the second Line type 8.8.4.4 then apply the setting and see if those disconnects stop or not. Hope to hear your feedback.
DarrenM
Weird. I could swear I had responded to this. Thanks for the suggestion! I made that change several hours ago, but I haven't really been here to monitor it. I'll let you know if it helps at all.
Thanks again!
It looks like I'm unable to edit my posts. I apologize if I'm missing how to do that. I've had at least one micro disconnection since my previous post saying that I'd changed my DNS settings. I suspect this will end up not resolving the issue.
Comcast is sending me a gateway and a splitter so I can test both routers at the same time. Hopefully that will yield results. I'm still open to suggestions here, of course! I'll update anything else I find out.
Hello ThoughtA
Ok let me know how the other modem goes Im still looking into stuff to try to fix this.
DarrenM