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Forum Discussion
C6300 Internet Disconnect
On my second C6300 (Firmware V1.02.20) which dicinnects from the Internet nightly and usually between 2000hrs and 2100hrs. The issue seems to be getting worse and more frequent than ever before. ...
Hi
Can you please post DOCSIS Event Log and power levels?
Advanced tab > Administration > Event Log (paste the whole log when the disconnection happens)
Basic Tab > Cable Connection (copy the whole table and paste is here)
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Netgear
When it goes down again (most likely tonight) I'll copy botth - Thanks
Like Clockwork 4x - going to reboot
Oct 2 21:09:29 2015 Critical (3) Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out Oct 2 21:09:48 2015 Critical (3) No Ranging Response received - T3 time-out Oct 2 21:10:24 2015 Warning (5) MIMO Event MIMO: Stored MIMO=-1 post cfg file MIMO=-1 Oct 2 21:10:24 2015 Notice (6) TLV-11 - unrecognized OID Oct 2 21:10:24 2015 Error (4) Improper Configuration File CVC Format Oct 2 21:11:10 2015 Critical (3) Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out Oct 2 21:11:31 2015 Critical (3) No Ranging Response received - T3 time-out Oct 2 21:12:02 2015 Warning (5) MIMO Event MIMO: Stored MIMO=-1 post cfg file MIMO=-1 Oct 2 21:12:03 2015 Notice (6) TLV-11 - unrecognized OID Oct 2 21:12:03 2015 Error (4) Improper Configuration File CVC Format Oct 2 21:12:49 2015 Critical (3) Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out Oct 2 21:13:08 2015 Critical (3) No Ranging Response received - T3 time-out Oct 2 21:13:39 2015 Warning (5) MIMO Event MIMO: Stored MIMO=-1 post cfg file MIMO=-1 Oct 2 21:13:39 2015 Notice (6) TLV-11 - unrecognized OID Oct 2 21:13:39 2015 Error (4) Improper Configuration File CVC Format Oct 2 21:14:43 2015 Critical (3) Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out Oct 2 21:15:00 2015 Critical (3) No Ranging Response received - T3 time-out Oct 2 21:15:31 2015 Warning (5) MIMO Event MIMO: Stored MIMO=-1 post cfg file MIMO=-1 Oct 2 21:15:31 2015 Notice (6) TLV-11 - unrecognized OID Oct 2 21:15:31 2015 Error (4) - Improper Configuration File CVC Forma
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Frequency start ValueThis field below allows you to modify the frequency the cable modem start with its scan during initialization and registration. Enter the new start frequency and restart the cable modem for it to take effect.
Starting Frequency
Startup Procedure
Procedure
Status
Comment
Acquire Downstream Channel
393000000 Hz
Locked
Connectivity State
Ok
Operational
Boot State
--
--
Configuration File
--
--
Security
Enabled
BPI+
Downstream Bonded Channels
Channel
Lock Status
Modulation
Channel ID
Frequency
Power
SNR
Correctables
UnCorrectables
1
Locked
QAM 256
25
393000000 Hz
2.5 dBmV
37.6 dB
671
0
2
Locked
QAM 256
26
399000000 Hz
2.2 dBmV
35.7 dB
8
0
3
Locked
QAM 256
27
405000000 Hz
2.5 dBmV
35.0 dB
10
0
4
Locked
QAM 256
28
411000000 Hz
2.5 dBmV
35.0 dB
192
0
5
Locked
QAM 256
29
417000000 Hz
2.2 dBmV
35.7 dB
427
0
6
Locked
QAM 256
31
429000000 Hz
1.5 dBmV
37.3 dB
206
0
7
Not Locked
N/A
N/A
0 Hz
0.0 dBmV
0.0 dB
0
0
8
Not Locked
N/A
N/A
0 Hz
0.0 dBmV
0.0 dB
0
0
9
Not Locked
N/A
N/A
0 Hz
0.0 dBmV
0.0 dB
0
0
10
Not Locked
N/A
N/A
0 Hz
0.0 dBmV
0.0 dB
0
0
11
Not Locked
N/A
N/A
0 Hz
0.0 dBmV
0.0 dB
0
0
12
Not Locked
N/A
N/A
0 Hz
0.0 dBmV
0.0 dB
0
0
13
Not Locked
N/A
N/A
0 Hz
0.0 dBmV
0.0 dB
0
0
14
Not Locked
N/A
N/A
0 Hz
0.0 dBmV
0.0 dB
0
0
15
Not Locked
N/A
N/A
0 Hz
0.0 dBmV
0.0 dB
0
0
16
Not Locked
N/A
N/A
0 Hz
0.0 dBmV
0.0 dB
0
0
Upstream Bonded Channels
Channel
Lock Status
US Channel Type
Channel ID
Symbol Rate
Frequency
Power
1
Locked
TDMA_and_ATDMA
3
2560 Ksym/sec
34000000 Hz
39.3 dBmV
2
Not Locked
N/A
Unknown
0 Ksym/sec
0 Hz
0.0 dBmV
3
Not Locked
N/A
Unknown
0 Ksym/sec
0 Hz
0.0 dBmV
4
Not Locked
N/A
Unknown
0 Ksym/sec
0 Hz
0.0 dBmV
Current System Time: Fri Oct 2 21:12:25 2015