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Forum Discussion
C6300 Internet Disconnect
On my second C6300 (Firmware V1.02.20) which dicinnects from the Internet nightly and usually between 2000hrs and 2100hrs. The issue seems to be getting worse and more frequent than ever before. ...
Hi
Can you please post DOCSIS Event Log and power levels?
Advanced tab > Administration > Event Log (paste the whole log when the disconnection happens)
Basic Tab > Cable Connection (copy the whole table and paste is here)
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Netgear
Like Clockwork 4x - going to reboot
| Oct 2 21:09:29 2015 | Critical (3) | Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out |
| Oct 2 21:09:48 2015 | Critical (3) | No Ranging Response received - T3 time-out |
| Oct 2 21:10:24 2015 | Warning (5) | MIMO Event MIMO: Stored MIMO=-1 post cfg file MIMO=-1 |
| Oct 2 21:10:24 2015 | Notice (6) | TLV-11 - unrecognized OID |
| Oct 2 21:10:24 2015 | Error (4) | Improper Configuration File CVC Format |
| Oct 2 21:11:10 2015 | Critical (3) | Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out |
| Oct 2 21:11:31 2015 | Critical (3) | No Ranging Response received - T3 time-out |
| Oct 2 21:12:02 2015 | Warning (5) | MIMO Event MIMO: Stored MIMO=-1 post cfg file MIMO=-1 |
| Oct 2 21:12:03 2015 | Notice (6) | TLV-11 - unrecognized OID |
| Oct 2 21:12:03 2015 | Error (4) | Improper Configuration File CVC Format |
| Oct 2 21:12:49 2015 | Critical (3) | Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out |
| Oct 2 21:13:08 2015 | Critical (3) | No Ranging Response received - T3 time-out |
| Oct 2 21:13:39 2015 | Warning (5) | MIMO Event MIMO: Stored MIMO=-1 post cfg file MIMO=-1 |
| Oct 2 21:13:39 2015 | Notice (6) | TLV-11 - unrecognized OID |
| Oct 2 21:13:39 2015 | Error (4) | Improper Configuration File CVC Format |
| Oct 2 21:14:43 2015 | Critical (3) | Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out |
| Oct 2 21:15:00 2015 | Critical (3) | No Ranging Response received - T3 time-out |
| Oct 2 21:15:31 2015 | Warning (5) | MIMO Event MIMO: Stored MIMO=-1 post cfg file MIMO=-1 |
| Oct 2 21:15:31 2015 | Notice (6) | TLV-11 - unrecognized OID |
| Oct 2 21:15:31 2015 | Error (4) |
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Frequency start ValueThis field below allows you to modify the frequency the cable modem start with its scan during initialization and registration. Enter the new start frequency and restart the cable modem for it to take effect.
Starting Frequency |
Startup Procedure
Procedure | Status | Comment |
Acquire Downstream Channel | 393000000 Hz | Locked |
Connectivity State | Ok | Operational |
Boot State | -- | -- |
Configuration File | -- | -- |
Security | Enabled | BPI+ |
Downstream Bonded Channels
Channel | Lock Status | Modulation | Channel ID | Frequency | Power | SNR | Correctables | UnCorrectables |
1 | Locked | QAM 256 | 25 | 393000000 Hz | 2.5 dBmV | 37.6 dB | 671 | 0 |
2 | Locked | QAM 256 | 26 | 399000000 Hz | 2.2 dBmV | 35.7 dB | 8 | 0 |
3 | Locked | QAM 256 | 27 | 405000000 Hz | 2.5 dBmV | 35.0 dB | 10 | 0 |
4 | Locked | QAM 256 | 28 | 411000000 Hz | 2.5 dBmV | 35.0 dB | 192 | 0 |
5 | Locked | QAM 256 | 29 | 417000000 Hz | 2.2 dBmV | 35.7 dB | 427 | 0 |
6 | Locked | QAM 256 | 31 | 429000000 Hz | 1.5 dBmV | 37.3 dB | 206 | 0 |
7 | Not Locked | N/A | N/A | 0 Hz | 0.0 dBmV | 0.0 dB | 0 | 0 |
8 | Not Locked | N/A | N/A | 0 Hz | 0.0 dBmV | 0.0 dB | 0 | 0 |
9 | Not Locked | N/A | N/A | 0 Hz | 0.0 dBmV | 0.0 dB | 0 | 0 |
10 | Not Locked | N/A | N/A | 0 Hz | 0.0 dBmV | 0.0 dB | 0 | 0 |
11 | Not Locked | N/A | N/A | 0 Hz | 0.0 dBmV | 0.0 dB | 0 | 0 |
12 | Not Locked | N/A | N/A | 0 Hz | 0.0 dBmV | 0.0 dB | 0 | 0 |
13 | Not Locked | N/A | N/A | 0 Hz | 0.0 dBmV | 0.0 dB | 0 | 0 |
14 | Not Locked | N/A | N/A | 0 Hz | 0.0 dBmV | 0.0 dB | 0 | 0 |
15 | Not Locked | N/A | N/A | 0 Hz | 0.0 dBmV | 0.0 dB | 0 | 0 |
16 | Not Locked | N/A | N/A | 0 Hz | 0.0 dBmV | 0.0 dB | 0 | 0 |
Upstream Bonded Channels
Channel | Lock Status | US Channel Type | Channel ID | Symbol Rate | Frequency | Power |
1 | Locked | TDMA_and_ATDMA | 3 | 2560 Ksym/sec | 34000000 Hz | 39.3 dBmV |
2 | Not Locked | N/A | Unknown | 0 Ksym/sec | 0 Hz | 0.0 dBmV |
3 | Not Locked | N/A | Unknown | 0 Ksym/sec | 0 Hz | 0.0 dBmV |
4 | Not Locked | N/A | Unknown | 0 Ksym/sec | 0 Hz | 0.0 dBmV |
Current System Time: Fri Oct 2 21:12:25 2015
