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Forum Discussion
justin_m
Oct 01, 2017Aspirant
C6300 Keeps Dropping Connection
My AC1750 keeps dropping WiFi randomly. I bought it just over three months ago...my free support ended last week and like clock work this issue started happening. I have about 6 to 11 devices at an...
Smith3993
Oct 16, 2017Guide
I fought this problem for months and finally discovered that the problem for me was the PSP (Power Save Polling) feature of my Windows laptop, which is not supported by this router. In short, when the laptop's wifi adapter would "sleep" in power saving mode, it would basically block all connections to the router, and I would lose all connections (phones etc.) on the 2.5G channel that the laptop was using. To fix this, go to your Device Manager, click on Network Adapters, right click on wireless adapter, click properties, click Power Management, and UNselect "Allow the computer to turn off this device to save power". Mine has worked flawlessly ever since doing this. Hope this helps.
- justin_mOct 16, 2017Aspirant
Thanks so much for your response! You've already done more than three calls to Netgear and netgear support on these forums...and you didn't try to ask for $150 dollars first :)
I checked my laptop and found that setting on, so I'll turn it off and make sure the other devices don't have it. I'll post back with findings, fingers crossed!!