NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Solved
C6300 keeps dropping internet
I have 9 devices, Included all the smart home stuff. This happens several times a day for several minutes where the internet just drops. I haven’t changed my internet habits to initiate this intermed...
Please post a copy and paste of the modems connection status page.
Have the ISP check the signal and line quality UP to the modem. Be sure the ISP provisions the modem correctly.
Be sure there are no coax cable line splitters in the between the modem and ISP service box.
Be sure your using good quality RG6 coax cable up to the modem.
https://community.netgear.com/t5/Cable-Modems-Routers/General-info-and-Troubleshooting-for-Cable-Modems/m-p/1530376#M12853
Aug 01 2021 19:17:21 Warning (5) MIMO Event MIMO: Stored MIMO=-1 post cfg file MIMO=-1
Aug 01 2021 19:16:55 Critical (3) No Ranging Response received - T3 time-out
Aug 01 2021 19:16:26 Critical (3) Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out
Aug 01 2021 19:12:29 Critical (3) No Ranging Response received - T3 time-out
Aug 01 2021 19:12:28 Critical (3) Unicast Maintenance Ranging attempted - No response - Retries exhausted
Aug 01 2021 19:12:28 Critical (3) Ranging Request Retries exhausted
Aug 01 2021 19:12:20 Critical (3) No Ranging Response received - T3 time-out
Aug 01 2021 19:12:06 Critical (3) Unicast Maintenance Ranging attempted - No response - Retries exhausted
Aug 01 2021 19:12:06 Critical (3) Ranging Request Retries exhausted
Aug 01 2021 19:11:39 Critical (3) No Ranging Response received - T3 time-out
Aug 01 2021 19:11:38 Critical (3) Unicast Maintenance Ranging attempted - No response - Retries exhausted
Aug 01 2021 19:11:38 Critical (3) Ranging Request Retries exhausted
Aug 01 2021 19:10:54 Critical (3) No Ranging Response received - T3 time-out