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Forum Discussion
C6300 Lost internet signal
I have a C6300 AC1750 WiFi modem/router. I use Time Warner Cable as my internet provider. Yesterday, after being on the internet successfully, the Internet connection dropped. My devices show a wifi c...
Hello Jtodd777
I would make sure you are connecting the modem straight to the wall without a cable spliter also you may want to call TWC back and ask for there Tier 3 support they handle in depth troubleshooting for modems they will be able to help narrow down the issue. And if something is wrong with the modem and your still under hardware warranty I would contact Netgear support.
https://www.netgear.com/support/contact.aspx?cid=wmt_netgear_organic
DarrenM
Thanks Darren.....Turns out that Time Warner Cable found some cables outside my house that needed replacing. My internet is up again and I'm back with normal operation on all of my wireless devices.