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Forum Discussion
C6300 Modem/Router connection problems
Hi, I've read numerous postings about connectivity problems with the C6300 modem/router. I purchased one in August 2015 to replace the Motorola Surfboard unit provided by TWC. I had no performa...
An issue for the C6300 modem/router is that it fails to communicate properly with Spectrum/Time Warner Internet services. For example, when Internet services are offline the modem/router does not provide accurate light indicators of a potential disconnect. In fact, you must reboot the modem to display the correct modem/router lights. Spectrum/Time Warner technical support is aware of this. However, Netgear has not provided a software patch to rectify this issue.
The bottom line is that the Netgear C6300 should be a user-friendly device providing accurate information on its display rather than having to reboot to show an actual status.
I have the same porblem like yours. Did you have the porblem fixed or not? The light for 2.4gz is solid, can't find the wifi and any magchines' list.