NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

Luke_Skywalker's avatar
Luke_Skywalker
Aspirant
May 28, 2016

C6300 Network Map not shown on Advanced>Administration>

Hello,   I have a C6300 router, hardware version V3.0. Firmware version V2.01.14   A week ago I started having problems with devices connecting via wireless.  After a few days, I connected to the...
Troubleshooting
Luke_Skywalker's avatar
Luke_Skywalker
Aspirant
Jun 09, 2016

Hello Darren,

I used chrome Version 51.0.2704.84 m and internet explorer version 11.0.9600.18204 and the map is still not shown.

Any ideas on why the settings for the 2.4GHz wifi settings got lost?

Thanks,

Luke S.

DarrenM's avatar
DarrenM
Sr. NETGEAR Moderator
Jun 14, 2016

Hello Luke

 

Do you have Time Warner Cable I ask this because they just pushed the latest firmware to the modem it could be a issue when that was happening you may want to factory reset the modem see if that corrects the issue.

 

DarrenM