NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
schatzi
Jul 02, 2020Follower
C6300-no internet connection
I had a Netgear router/modem that has worked for the past year and a half. Yesterday, it no longer showed up in my network options. Contacted my internet provider and they said it was the router/modem...
plemans
Jul 02, 2020Guru - Experienced User
Did you buy the C6300?
If you have any splitters, amplifiers, or attenuators in line, remove them.
I'd also move the modem/router to right where the coax enters the home to ensure it isn't a wiring issue internal to the home.
Are you abel to access it via a hardwired (ethernet) connection?
If so, get a screen snip of the cable connections page and logs.