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Forum Discussion

samrash's avatar
samrash
Follower
Sep 28, 2015

c6300 port forward not working

I had old cable modem and my router had supposedly given up, so I bought netgear c6300 cable modem and router. I have done the port foward setup similar to how I had in the past, but it is not workin...
Troubleshooting
ehanna's avatar
ehanna
Initiate
Oct 04, 2015

I have Firmware Version V1.02.19 and it says that is the latest version for TWC but mine still doesn't work.  Are we expecting a newer version?

johngoad1's avatar
johngoad1
Initiate
Dec 21, 2015

Hi,

 

I am experiencing the exact same issue, firmware version 1.02.19 on Time Warner Cable and ports will no longer open! Went through Netgear tech support and they were no help. Did you figure out how to fix?

  • johngoad1's avatar
    johngoad1
    Initiate
    Dec 21, 2015

    Follow up, I just contacted TWC and they told me it was an issue with Netgear. I am very disappointed with the lack of customer service from both companies. I will not purchase from Netgear in the future.