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Forum Discussion
samrash
Sep 28, 2015Follower
c6300 port forward not working
I had old cable modem and my router had supposedly given up, so I bought netgear c6300 cable modem and router. I have done the port foward setup similar to how I had in the past, but it is not workin...
DarrenM
Sep 30, 2015Sr. NETGEAR Moderator
Hello Samrash
Yes this is a know issue with the c6300 and a new firmware is in place to fix it but with cable modems the firmware is pushed out by the ISP when they are ready to deploy it they make changes to the firmware after we send it to them and then release it. I have no ETA when the next firmware will be.
http://kb.netgear.com/app/answers/detail/a_id/25477
DarrenM
- ehannaOct 04, 2015Initiate
I have Firmware Version V1.02.19 and it says that is the latest version for TWC but mine still doesn't work. Are we expecting a newer version?
- johngoad1Dec 21, 2015Initiate
Hi,
I am experiencing the exact same issue, firmware version 1.02.19 on Time Warner Cable and ports will no longer open! Went through Netgear tech support and they were no help. Did you figure out how to fix?
- johngoad1Dec 21, 2015Initiate
Follow up, I just contacted TWC and they told me it was an issue with Netgear. I am very disappointed with the lack of customer service from both companies. I will not purchase from Netgear in the future.
- ezeppMar 02, 2016Aspirant
I just bought one of these under the assumption that the port forwarding would work with TWC. is this still an issue?
- ezeppMar 02, 2016Aspirant
Excuse me. The model # was wrong. Same question.