C6300 randomly loses connection with ISP T3/T4 Timeout

I purchased this modem back in April 2016 for use at my house with TWC. The modem has worked well for about 2 months but then one afternoon out of the blue it dropped connection for a minute or two. ...

Troubleshooting

DarrenM
Jul 01, 2016
Hello kcjames

You are correct T3 and T4 timeouts are issues with your cable signal and TWC will have to come fix the issues I linked a article about these time outs.

http://volpefirm.com/docsis_timout_descriptions/

DarrenM

DarrenM

Sr. NETGEAR Moderator

Jul 01, 2016

Hello kcjames

You are correct T3 and T4 timeouts are issues with your cable signal and TWC will have to come fix the issues I linked a article about these time outs.

http://volpefirm.com/docsis_timout_descriptions/

DarrenM

kcjames
Aspirant
Jul 01, 2016
Thanks Daren. I will contact TWC and have them address this issue.

Forum Discussion

C6300 randomly loses connection with ISP T3/T4 Timeout