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Forum Discussion
hung-le
Jul 17, 2021Tutor
C6300 remote manager doesn't work
Turn on remote management with port 8554 but when access router from internet got This page isn't working xxx.xxx.xxx.xxx didn't send any data err_empty_response Hope some one can help
- Jul 22, 2021
Hi all,
Thanks for your help and suggestion, it 's working now after I change to port 9090 . I'm not sure what is on port 8080 and 8554 that cause the problem. Anyway thanks again .
hung-le
Jul 18, 2021Tutor
Thank for your respone Michaelkenward,
Yes I have been turn on remote management ,allow remote access by every one and port 8554 in Advanced Setup-->Remote Magement. Yes I try port 8080 got same problem .I will try to post it in Cable Modems & Routers like you suggestion .
michaelkenward
Jul 19, 2021Guru - Experienced User
There are still large gaps in your explanation of what you are doing and where it goes wrong.
Detailed explanations are much more useful than terse "when access router from internet" which could mean many things.
Have you considered "anywhere access"?
- antinodeJul 21, 2021Guru
> Turn on remote management with port 8554 but when access router from
> internet got This page isn't working xxx.xxx.xxx.xxx didn't send any
> data err_empty_responseTry it (same URL) from a system on your LAN?
What is the actual URL that you used? If you're worried about
revealing secrets (like, say, a public IP address), then the top half of
the address, "a.b" out of "a.b.c.d", would satisfy most of my curiosity.
"err_empty_response" sounds to me like bad modem+roiuter firmware,
but many things are possible.
> Have you considered "anywhere access"?Did you look at the "This article applies to:" info on that web page?
- hung-leJul 21, 2021Tutor
Thanks for your response Antinode,
I used URL below to access remote access my router
http://my-modem-public-ip:8554
Nighhawk app doesn't support my C6300 so I can not use Anywhere Access .
I used the advanced Setup of Netgear Genie to turn the Remote Management on .
Let me try a different port see if it works .
- antinodeJul 22, 2021Guru
> http://my-modem-public-ip:8554
Which part of "actual" was unclear to you? Does that
"my-modem-public-ip" match what the C6300 says its WAN/Internet IP
address is?> Try it (same URL) from a system on your LAN?
?