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Forum Discussion
C6300 slow internet (xfinity internet)
Hey everyone, I've been having off and on slow internet for about a week now. Here some notes on what I've done so far: -There was a splitter from where the cable wire came out of the wall to...
"Are your speeds wired? or wireless?
How are you testing them? via app? built in speedtest? the actual speedtest website? Details are key here."
Thanks for the reply. So I'm testing on both wired and wireless. I do a lot of gaming and notice significant drop off in performance as well.
I've used both speedtest.net as well as Xfinity's speedtest website.
Right now the internet speed is fine but I notice that it will drop off to around 30-50 MBPS at different times. Just not sure why it drops at different points.
@restoreRight now the internet speed is fine but I notice that it will drop off to around 30-50 MBPS at different times. Just not sure why it drops at different points.---could be something stupid like wind blowing a coax line. I had things like that cause signals to be good then bad. its tough to pinpoint when it only happens occasionally.
do you get full speed wired?
The cable connections page just takes the info from that moment in time you load the screen. Pull that cable connections page when the speeds drop.
Also, the event logs show us a longer period of time. Such as dynamic power violations (power goes in/out of spec) t3/t4 errors. which is why we'd like those :)
the event log helps more as that looks at the modem side.
From your cable connections page, your signal is a bit hot coming in(to high of power).
If you have just a dual splitter, put it back in line. it drops signal levels a bit coming in. and your modem can up its power for the power upstream without causing issues.
how are you speedtesting?
plemans wrote:the event log helps more as that looks at the modem side.
From your cable connections page, your signal is a bit hot coming in(to high of power).
If you have just a dual splitter, put it back in line. it drops signal levels a bit coming in. and your modem can up its power for the power upstream without causing issues.
how are you speedtesting?
So you are saying that I should put the splitter back on that I had originally?
Speedtesting Is used on both my phone and laptop and using speedtest.net and xfinity's speedtest site. I also notice a significant drop off on my speed when wired on a ps5.
