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Forum Discussion
c6300 wifi problems
Hello there, I got the C6300 in May and I'm starting to have problems with the wifi connection. The internet speed is very slow using Wifi and I can only connect to the 2.4Ghz Wifi connection. ...
Still no WiFi signal. What do you sugest. The cable co. Told me to ask you
Hi jcarlos611,
Please make sure that the wireless radio of the device is enabled. You can follow the steps on the user manual found on page 58. The link for the manual can be found below.
http://www.downloads.netgear.com/files/GDC/C6300/C6300_UM_15oct14.pdf
Regards,
Dexter
Community Team
In my case, I had to replace the router. I spent more than two hours on the online chat with a TWC technician and another one with a NetGear tech... Tried everything, neither could find a solution.
Luckily, the router was still under warranty.
