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Forum Discussion
C6300 wifi randomly dropping on mobile devices
I'm have some trouble with my C6300. WiFi isn't connecting to any mobile devices Phone: Note 4, Note 2, Tablet: Nexus 7 Amazon firestick. But strangely enough it is connecting to the PC in the othe...
My wifi connection has been dropping randomly but in the last week its been worse. Today it drops everything LAN and wifi. I have to reboot the router several times, even then all the lights are on and I have to log into the modem to turn wifi back on. I called customer support and they offered to sell me a year of customer support as my warrenty has expired. Does anyone have any solutions or having the same problem?
Hello Gone
In the Logs of the modem are you seeing any type of errors? You may want to try and factory reset the modem but you will have to redo all your settings. You do this by holding the reset button on the back of the modem for 10 seconds. After that you may want to adjust your wireless channel until you find the best signal.
DarrenM