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Silos06's avatar
Silos06
Aspirant
Jan 25, 2016

C6300

I JUST STARTED TO USE THE NETGEAR GENIE. I ADDED ADRESSES FOR PERMANENET MAC FILES. THAT WAS TO MOST SED DEVICES. I HAE A C6300 WITH THE HIGHES GRADE OF D/L CAPACITY FROM XFINITY. THEY ADDED AN ADDITIONAL NETGEAR ROUTER FOR MY HOME SECRITY. I ALSO HAE A RANGE EXTENDER FROM LINKSYS THAT PSHES 5G AND 3G SPEED WAVES. I HAVE A NEW SAMSUNG SMART TV. ITS IN A BED ROOM AROUND A WOODEN DRESSER. IT WILL CONNECT WITH  A 100FT ETHERNET CABLE ALTHOUGH IT WILL ONLY FIND MY NETWORK, EITHER OF THEM AND NOT CONNECT TO THE INTERNET. I WAS WONDERING  WHAT IS THE CORRECT TROBLE SHOOTING. DOES IT NEED A PORT FORWARD? OR WHAT CAN I DO WITH THE GENIE THAT MIGHT HELP. I CHANGED THE CHANNEL TO CHANNEL 11 AND GET BETTER ALL AROUND SIGNAL, WHAT DO YOU SUGGEST.

2 Replies

  • DarrenM's avatar
    DarrenM
    Sr. NETGEAR Moderator

    Hello Silos06

     

    So is it saying it is connected to the network but then will not get any internet or is it not even connecting at all to the wireless networks?

     

    DarrenM

  • Yea they said the tv needs an update. ButbI havent figured out how to download it and put it on a usb. I gotta call samsung to see how to resolve it. They said it lags when auto updating because the firnware version is not the latest.