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skiles2003's avatar
skiles2003
Follower
Jan 27, 2016

C6300BD

I keep getting this error when I try to log in to my router settings:  "NETGEAR router is not found or not supported. Also make sure the device is not connected to the guest network of the router, and no IPV6 is enabled."

I am not on the guest network and IPV6 is not enabled.  I also cannot log into www.routerlogin.net,  I get a DNS error.  I was ablt to get into both of these and then all of the sudden I can't.  ANY SUGGESTIONS?  I did an Ipconfig/flush DNS and it did not work.  I am running 8.1, router firmware is 2.4.20 and the router is a C6300BD

 

DNS error
router log in
Troubleshooting

2 Replies

  • Stanlo's avatar
    Stanlo
    Aspirant
    Jan 31, 2017
    Skiles2003, I unfortunately do not have an answer, but have the Exact same problem. Same router and getting the same error message: (router not found...IPV6 is not enabled) I see you posted this 4 days ago how long does it normally take to get some help or an answer ? Well if you have figured it out by now let me know what to do thanks.
    • DarrenM's avatar
      DarrenM
      Sr. NETGEAR Moderator
      Feb 02, 2017

      Have you guys tried to use 192.168.0.1 or 192.168.100.1 to see if that works or use the default gateway address?

       

      DarrenM