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Forum Discussion
C6300v2 2.4ghz not connecting
OK so on 6/14/20 our Iphone's, ps4, old windows 7 laptop, nintendo switch, etc any devices that werent directly connected to the router stopped showing the 2.4 ghz connection. It had been showing for...
Power dying can cause power surges. Which play havoc with electronics. It might have caused it to fail.
You've tried a lot of the key points
the only other things I'd try would be:
1. turn the wifi on/off using the wifi on/off hardwired button. push and hold it for 2 seconds
2. Try a different power supply. maybe the power supply is going bad. If you have a power supply with the same voltage and polarity (it can have higher amsp but not lower) you can try it. I wouldn't buy one.
Is it still within warranty?
You can check it by going to mynetgear at the top, register an account and then the device. If its still within warranty, you can start the rma process from there.