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Forum Discussion

Oregeki's avatar
Oregeki
Follower
Jun 16, 2020

C6300v2 2.4ghz not connecting

OK so on 6/14/20 our Iphone's, ps4, old windows 7 laptop, nintendo switch, etc any devices that werent directly connected to the router stopped showing the 2.4 ghz connection. It had been showing for...
SFields's avatar
SFields
Aspirant
Nov 29, 2020

Did you ever figure this out?

 

I am having the same issue.  The 5G connection is showing but not the 2.4.  I have done on the sets that you show you did also.  Still nothing.  I have some devices that do not connect to 5G so I need the 2.4.

 

Thank you for any reply.

wcalifas's avatar
wcalifas
Prodigy
Nov 29, 2020

You can also try updating the firmware or reloading it and see if it revives the 2.4gzh band.

  • antinode's avatar
    antinode
    Guru
    Nov 29, 2020

    > You can also try updating the firmware or reloading it and see if it
    > revives the 2.4gzh band.

     

       How, exactly, do you propose that the user should do that with a
    DOCSIS modem+router?

     

          https://kb.netgear.com/000036375