NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
C6300v2 2.4ghz not connecting
OK so on 6/14/20 our Iphone's, ps4, old windows 7 laptop, nintendo switch, etc any devices that werent directly connected to the router stopped showing the 2.4 ghz connection. It had been showing for...
tobraha when there's to many devices on the 2.4ghz it doesn't deactivate. It might boot devices off but it doesn't shut down.
Makes me suspect if you got actual netgear support or a scam site.
If you'd like to start your own thread, we can try to help you.
Thanks, plemans. I suppose a scam wasn't outside the realm of possibility, but it seemed legitimate...
That's exactly what I was thinking, but I didn't want to hammer the poor girl from Netgear support too hard.
The only device that doesn't support 5GHz is the smart TV (which is surprising; it's a Samsung 55" that's only ~3 years old).
I'll give the factory reset a whirl and will post an update when I get around to it.
Thanks!
-Tommy