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Marlene2000's avatar
Marlene2000
Aspirant
Nov 12, 2024

C6300V2 I cant connect my printer or camara to the router because they use 2.4ghz

Hello!   My router doesnt let me connect my printer or camara to the computer using  wifi, I can use the 2.4ghz. How can I separed the 5g from it?   thanks 
Marlene2000's avatar
Marlene2000
Aspirant
Nov 12, 2024

How do I do it? I press the two bottoms and nothing happen besides stop the internet.

FURRYe38's avatar
FURRYe38
Guru - Experienced User
Nov 13, 2024

You'll need to log into the modems web page and under Basic Tab/Wireless the may be a feature option for Smart Connect check box. Uncheck this box then you can configure the WiFi for separate SSID between 2.4 and 5Ghz. 

Marlene2000 wrote:

How do I do it? I press the two bottoms and nothing happen besides stop the internet.