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Forum Discussion
SOOVERTHIS
May 01, 2023Follower
C6300V2 LOSING SIGNAL
Losing signal none stop. I just bought it last month .Cable co states it is the equipment. I did find something with the firmware but netgear will not talk with the customer that paid 179.00 for th...
FURRYe38
May 01, 2023Guru - Experienced User
What Firmware version is currently loaded?
Please post a copy and paste of the modems connection status and event log page.
https://kb.netgear.com/30007/How-do-I-obtain-the-cable-connection-information-from-a-NETGEAR-cable-modem-modem-router
https://kb.netgear.com/30008/How-do-I-view-or-clear-the-event-logs-on-my-NETGEAR-cable-modem-or-modem-router