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Forum Discussion
C6300V2 wifi connected devices internet drops
My C6300v2, firmware V1.03.06, wifi connected devices has been losing internet connection. Wifi devices will lose internet connection then regain internet connection. Devices on the wifi do not lose connection to the router. My hard connection (ethernet) does not lose internet connection. I am completely lost in fixing this problem and contacting NetGear customer support has not been helpful.
1 Reply
Support wasn't much help because that device was a direct to ISP device.
Start with logging into the device and taking a screen snip of the cable connection page. This shows the connection back to the isp.
I'd also remove any splitters, amplifiers, attenuators from your line.
Also include a screen snip of the logs.
have you noticed a difference if it happens with just the 2.4ghz or the 5ghz?
