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Forum Discussion
C6300v2 WiFi Networks Disconnecting on all Devices
My wireless connections keep disconnecting on all of my devices. 2 cell phones, smart TV, a doorbell, and 3 google home devices. I did a full factory reset and even de-powered the device for 10 minut...
after it happens, do you have a copy of your event logs and your router logs?
That might help
It JUST happened again just now
Sorry it didnt upload the pictures and it only lets me do one at a time
Your event logs are indicating a line issue. Got a screen snip of the cable connections page?
when it goes out, what are the upstream/downstream icons showing/doing?
Here we go, anything out of the ordinary?
Your cable connections page is spot on. but your event logs are indicating a lot of line issues.
Check your line for kinks, damage, extended runs, old/bad/cheap/corroded/loose connections and replace them.
Remove any splitters, amplifiers, or signal attenutors from you line.
Preferably, direct connect the modem to the line coming in from the ISP to prevent wiring in the home from being the issue.
Try that first. if it doesn't help, redo the cable connections page and event logs and post them back here.
