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Forum Discussion
Kilea
Oct 05, 2023Follower
C6300v2
Hi Im trying to troubleshoot my Netgear C6300v2 cable modem to see if it needs new firmware installed all my Roku televisions iphones and ring doorbell have no internet . The netgear box is only a ye...
FURRYe38
Oct 05, 2023Guru - Experienced User
First try a factory reset on the modem and setup from scratch using a wired PC connected to the modem and walk thru the setup wizard at 192.168.1.1. Might be at 192.168.0.1 as well.
Check your wire PC for internet access after completing the setup wizard.
Try setting the channels to 1 and 40 for WiFi channels under Basic Tab/Wireless settings.
WPA2 and AES only for wifi security.
Be sure to disable any MAC Address randomizers on phones and pads while at home:
https://community.netgear.com/t5/Nighthawk-App/NETGEAR-Mobile-Applications-and-Apple-Devices-FAQ/td-p/2220015/jump-to/first-unread-message